- All people who buy Tiva vouchers and activate are eligible to subscribe
- By just sending your money as low as $1 you will jon

Yes, multiple subscriptions of more than one pack per person / family is allowed.

Yes you can buy or top up any insurance pack for a friend at any point in time via your phone by just dialing *126*friends number*$amount# then Send. Your friend automatically will be registered in case he has no insurance with us or if he/she has, his balance will automatically be added

Yes, but only funds in your Tiva wallet which are not yet activated. If your insurance has been activated; you cant share with anyone.

There are three main payment options for a Customer to choose when buying a pack. 1. Mobile Payment 2. Tiva voucher and 3. Via Tiva vendors 4. Tiva App

These options are available based on the choice of the customer by a Example by just sending $1/$5 or any amount of your choice or full amount and send to our Mpesa #705 989 77689 automatically your account will be registered if it’s the first time or if it’s the second time, automatically your recharged amount will be deposited in your Tiva wallet. Or option 2. Just buy our topup vouchers in your street and if you have Vodacom, mtn, airtel or zantel just dial *120*number PIN# Send automatically you will be registered or your account to be topped up.

The balance in your wallet can stay as longer you want but once you activate your insurance package; your packe covered 12 months

For activated insurance package – the answer is NO. But for your wallet insurance credits or top-ups; YES can be carried to the next year or to be used for the next year insurance activation package.

There are five channels

1. Mobile money payments – Send any amount or full to our number – Mpesa 075 52 6363, MTN: 89 52 36252
2. Buy or pay for your Tiva subscription by your banking cards visa, mastercard direct by clicking this here. or
3. Subscribe by buying Tiva topups vouchers at your favorite mom&pop store
4. Pay via Tiva app on your mobile

To check your balance; dial *121#

Tiva is an international brand; Click here is the list of countries you can use your Tiva Zambia Personal insurance package

Tiva is on a mission to help modernize every hospital and bring health access to communities where there is not access to hospital.

Contact us before getting treatment at a hospital which is not in our network.